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Capital Lighting Policies

We stand behind our products and the quality of craftsmanship in everything we create. Products purchased new through an Authorized Retailer are covered by a limited warranty. Should an issue arise, you must contact the Retailer where you purchased the fixture to resolve.

Limited Warranty

Products from Capital Lighting are warranted to be free from defects in materials and workmanship under normal conditions of use for one year from date of purchase through an Authorized Capital Lighting Retailer. LED components are warranted for five years from date of purchase. Rain or Shine Series Outdoor products are warranted against rusting of the fixtures and fading of the finish for five years from date of purchase. Only products purchased new from an Authorized Retailer are covered by our warranty.

This warranty does not apply to defects caused by and resulting from misuse, neglect, accident or improper operation, maintenance, storage, transportation or handling of the product. The warranty does not cover transportation costs for return of the product or for reshipment of any repaired or replaced product or costs associated with installation, removal, or reinstallation of the product.

Coastal Environments: Environments within 10 miles of the seacoast can be harsh and corrosive. Even with appropriate maintenance, fixtures in this environment will deteriorate more than fixtures installed in a less severe environment. Some deterioration or corrosion is construed as “normal wear” in such environment. Claims for corrosion of components or finish failure are not applicable to above warranty for such environments.

Please see the Authorized Dealer where you made your purchase for additional warranty information and exclusions or to make a claim. Capital Lighting does not handle warranty claims from consumers.

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Handcrafted Finishes and Materials

The right mix of natural materials, craftsmanship and hand-applied finishes can turn a light fixture into a statement piece. At Capital Lighting, we pair our design concepts with artisans from around the globe to create one-of-a-kind products that are simply stunning.

The same elements we select for their organic beauty and unique character also create varied tone and texture. As a result, no two fixtures will turn out exactly the same and although our artisans strive to create as much similarity as possible, there will be slight to moderate variation with all handcrafted products.

While the natural differences in the material used for each fixture may not be exact, they always pair well together.

The materials we use are carefully selected and thoughtfully designed for each fixture. With any of the natural materials or handcrafted finishes or materials used in our assortment, slight variation may occur. While all products are assembled under controlled conditions and every effort is made to maintain application likeness, handcrafted products and finishes will not be considered defective should a slight to moderate variation occur. In the unlikely event of an extreme variation on the same product, the issue will be evaluated on a case-by-case basis to determine the most applicable resolution.

Handcrafted Glass Textures

Glass textures such as flecking, seeding and other hand-crafted texture additions made during the blowing process will have natural artisan variation. We apply quality control to each batch of our hand-made glass shades to ensure consistency as much as possible, but the natural variation from piece to piece is both expected and celebrated as a unique characteristic of these products. Resolution of wide variation is at the discretion of Capital Lighting.

Handcrafted Natural Materials

Natural materials such as mango wood, rattan, jute and eucalyptus will have natural variation in tone and texture. We apply quality control to each batch of our light fixtures and mirrors to ensure consistency as much as possible, but the natural variation from piece to piece is both expected and celebrated as a unique characteristic of these products. Resolution of wide variation is at the discretion of Capital Lighting.

Handcrafted Finishes and Materials

Handcrafted and distressed finishes and hand-manipulated metal elements will have natural artisan variation. We apply quality control to each batch of our light fixtures and mirrors to ensure consistency as much as possible, but the natural variation from piece to piece is both expected and celebrated as a unique characteristic of these products. Resolution of wide variation is at the discretion of Capital Lighting.

Capital Lighting is committed to providing high quality products, and all decisions and determinations made on product defectiveness are at the sole discretion of Capital Lighting.

 

Care and Cleaning

Capital Lighting recommends periodic cleaning of fixtures with a soft, damp cloth and if necessary, a mild, non-abrasive soap. Avoid using strong cleaning solvents or agents and abrasive materials on fixtures and finishes.

 

Changes

Specifications in our catalog and on this website are based on the most current and accurate information available at the time of publication. Capital Lighting reserves the right to make engineering or design changes to our products without prior notice. Prices and terms are subject to change without notice.

Privacy Policy

We respect your privacy and only collect some of your data with permission to improve your browsing experience. We do not share this data. Please see details about our privacy policy below.

Last updated: March 25, 2021

Capital Lighting Fixture Company (“us”, “we”, or “our”) operates //www.snoopyfacts.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.

Communications

Because we do not collect your Personal Information, we do not send any marketing materials to you without your permission. If you are interested in marketing materials, and you are an Authorized Retailer, you may contact your Sales Rep for information on how to receive our Communications.

If you have signed up for our communications or newsletters, please refer to the bottom of those emails for information about our email privacy policy.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of March 25, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

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